Contact Our Team
BullSpins customer support is on hand to help with questions, account-related issues, technical concerns or general feedback. Our team aims to respond promptly and can guide you through verification, deposits, withdrawals and promotion queries. For urgent problems use live chat; otherwise send an email and a colleague will reply. We will treat all enquiries confidentially and professionally. When contacting us, please include your Bull Spins username and any relevant transaction details to speed up assistance.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +44 20 7946 4821 |
| Working hours | Mon-Fri, 09:00-18:00 |
For payments or privacy matters, please refer to the contact table or request help via live chat. We acknowledge every enquiry and aim to outline next steps quickly; complex payments and verification checks can take longer while documentation and security checks are completed.
Support via Email
Email is our preferred contact method for detailed requests, account-related issues or any matter needing documents or explanations. Please send messages to [email protected] with a clear subject line and up-to-date contact details, including your full name and account ID. Providing concise information helps us avoid delays and resolve your query more quickly.
Send Us a Message
Response Time
Our support team aims to respond to most enquiries within one business day. Simple questions are usually handled promptly, while more complex issues such as payments or verification checks may take longer depending on their nature and any required investigations. If we need extra time we’ll update you with an estimated timeframe and any steps you can take to help speed up the process.
Feedback
We’d love to hear from you. Send feedback, suggestions or ideas to help improve the site. Every message is read and considered by our team, and we use feedback to refine features, fix issues and improve the user experience. Share what you like, what could be better or any new feature ideas; your input really shapes future updates.