Privacy Statement
Welcome to the privacy policy for BullSpins. This page explains how we collect, use and protect the personal information you give us when you create an account, make payments or use our services. We take privacy seriously and aim to be clear about the data we hold and how we handle it.
Types of data we collect
Personal data
When you register or verify your account we may collect personal details such as your name, date of birth, address, email, phone number and identification documents. We also collect account credentials and any information needed to verify your identity and comply with legal checks.
Technical data
We collect technical information about your device and connection, including IP address, browser type, operating system, device identifiers and location-related data where permitted. This helps with site functionality, fraud prevention and improving performance.
Transactional data
Transactional data covers deposits, withdrawals, bets, game activity, payment method details and any correspondence with our support team. Payment card numbers are not stored by us when processed by our payment providers.
How we use your information
We use your information to operate and improve our services, provide your account, process payments, handle withdrawals, verify identity, prevent fraud and comply with legal obligations. We also use data to communicate account updates, respond to enquiries and to administer security measures. We do not use sensitive personal data for marketing purposes without explicit consent.
Data protection and retention
We use appropriate technical and organisational measures to protect personal data - for example encryption in transit, access controls and regular security reviews. We retain information as long as required for account management, legal compliance and legitimate business purposes, and then securely delete or anonymise it.
Cookies and tracking technologies
We use cookies and similar tracking technologies to make the site work, remember your preferences and measure site usage. Third-party analytics and advertising partners may also place cookies. You can manage cookie settings through your browser or via any cookie controls we provide on the site.
Sharing information and third parties
We may share data with trusted third parties to deliver our services, including payment processors, identity verification services, game and platform providers, fraud prevention agencies and professional advisers. We may disclose information where required by law or to protect our rights. We do not sell personal data to third parties for marketing.
Your rights
You have rights to access, correct or request deletion of your personal data, to restrict processing, to object to certain uses and to request portability where applicable. Some rights may be limited by legal or regulatory obligations, for example anti-money laundering checks.
Access, correction and deletion of data
To exercise your rights, contact us at [email protected]. We will verify your identity before responding and aim to handle requests within a reasonable time. If we cannot comply with a request we will explain the reason.
Privacy policy updates
We may update this policy from time to time. Significant changes will be posted on the site and may be notified to you via your account. If you have any questions about our privacy practices or how Bull Spins handles your information, please contact [email protected].